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 | | | No Support Plan? Get Remote Customer Support (RCS), and pay for only what you need.* |
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| | | Do you need your system repaired quickly by a qualified service professional? Send your system to us for prompt service.* |
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| | | No Support Plan? Get Telephone Support, and pay for only what you need.* |
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| | | Up to 8 hours of on-site training and/or system service.* |
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| | | Gain expertise using auto S.E.A.M.scan or other Inspection Systems while applying statistical quality control techniques in classroom exercises. |
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| | Having database troubles? Meet us online, or e-mail your database files to us, and well take a good look at them.
If possible, we'll fix them and get you back in business. |
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| | Unlimited Telephone Support
Unlimited Email Support
Unlimited Remote Customer Support
Software Update Subsription
Unlimited Database Recovery (if possible)
Priority Status
Unlimited Web-site Access |
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| | Using the latest Internet technology, our support department is able to connect directly to your inspection system for up to four (4) hours of installation, training, or support.
Once connected, your PC comes alive right before your eyes as a support representative performs training, database maintenance, makes backups, updates software, changes system settings, or provides virtually any support you need... |
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| | S.E.A.M.scan customers within the 48 contiguous states receive:
- Telephone, Email, or Remote Customer Support (RCS) from 8:00AM to 5:00PM EST, Monday through Friday
- Unlimited Access, 24 hours a day, to our On-line Technical Support Center located at
www.cmc-kuhnke.com/support/
- S.E.A.M.scan Software Updates when available
- Priority Handling of Repairs
- Priority Handling of Support Issues
- 10% Discount on Hourly Labor Charges
- 10% Discount on Daily Rate for On-site Visits
- 5% Discount on All Replacement Parts when ordered online at www.cmc-kuhnke.com
- Calibration Piece Review and Validation
- Loaner Video Seam Imager available for use during repairs.
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| | | Not buying a pre-loaded inspection PC? Meet us online, or send your computer to us and we'll load it for you.* |
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If you're having trouble finding something, or if you need more information,
please feel free to Contact Us Directly.
We'll send you complete product information and specifications, or quote you a system customized to fit your specific can and end measurement needs.
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