Technical Support Plans
We're here for you.
Our technical support plans are customized to meet your needs and range from just a few hours of assistance, to the industry's only 24/7 remote customer support.
If you or a member of your team has ever needed assistance after-hours, then you know how important it is to have someone on-call. Have access to CMC-KUHNKE's technical support staff, along with on-line tools to manage resources more efficiently, improve response time, and reduce training costs.
Each plan provides a minimum of one to three years of coverage.
Select Technical SupportOur most popular support plan includes:
- Telephone Support
- Remote Customer Support
- Software Updates
- Gauge/Tester Re-validation
- Calibration Piece Certification
- Loaner Video Seam Imager
- Priority Handling of RepairsLearn more...
Premium Technical SupportDesigned to cover facilities which may require assistance outside of normal business hours.
Premium Technical Support includes all the benefits of Select Technical Support plus:
- 24/7 Telephone Support HotlineLearn more...
Corporate Technical SupportWe custom tailor each Corporate Technical Support plan to suit the exact needs of your organization.Many Corporate Technical Support plans include:
- 24/7 Telephone Support Hotline
- Onsite Gauge Re-validation
- Training SeminarsLearn more...